CareLedger

NDIS back office. Handled.

Deliver support.
Not paperwork.

CareLedger is your outsourced NDIS back office. We connect invoices, workforce administration and operational records so you can focus on participants—not chasing payments.

Request a free cash-leakage audit Explore the back office

For owner-led providers with 1–30 participants.

CareLedger hero

Less guesswork. More visibility.

Know what’s paid. Know what’s next.

A weekly view of receipts, outstanding revenue and expected cash flow.

Our working promises

You stay in controlFollow-ups require your approval. We never hold participant funding.

Clear scope, every weekDefined responsibilities and practical reporting—not another admin burden.

Permission before accessAuthorised access, secure systems and formal data-processing agreements.

One connected back office

From the shift
to the payment.

When rosters, records and remittances don’t line up, your time and cash flow pay the price. We bring the moving parts together in one repeatable operating rhythm.

01 / INVOICING & CASH FLOW

Don’t let unpaid invoices disappear into the pile.

Weekly invoice preparation and remittance reconciliation give outstanding and partially paid invoices somewhere to be tracked—not forgotten.

  • Outstanding-payment register, kept up to date
  • Client-approved payment follow-up correspondence
  • Weekly cash-flow forecast for the decisions ahead

02 / WORKFORCE ADMINISTRATION

A cleaner handover to payroll.

Timesheets checked against rosters, payroll-ready reports and coordinated onboarding documents. Worker registers help you track expiring checks and qualifications.

03 / OPERATIONAL ADMINISTRATION

Records that are ready to find.

Service-agreement registers, organised support notes, incident records and audit-ready folders. Participant funding and utilisation tracked without taking control of funds.

04 / OWNER DASHBOARD

See the business behind the support.

Revenue received and outstanding, staffing costs, estimated margins, expected weekly cash flow and upcoming compliance deadlines—all in your owner view.

Our role is administration and operational support, not legal, accounting or compliance advice. Specialist matters require qualified advisers. Disputed claims are not guaranteed to be paid.

Monthly back-office support

Sized to your provider.

Implementation: $2,000–$5,000 per provider. We confirm scope and setup costs before you commit.

Starter

1–5 participants

$2,500/ month

Discuss starter

Growth

6–15 participants

$4,000/ month

Discuss growth

Scale

16–30 participants

$6,000/ month

Discuss scale

Start with clarity, not a commitment

What’s slipping through
your back office?

Start with a free NDIS cash-leakage audit. We review the last 30 days of invoices and remittances to identify missing payments, admin gaps and time-consuming friction.

Request your free audit

  1. 01 / AUTHORISE

    Agree access and review scope.

  2. 02 / REVIEW

    Connect invoices to remittances.

  3. 03 / GET A PLAN

    Receive a financial and operational improvement report.

Then decide whether ongoing CareLedger support is right for you. An audit identifies gaps; it does not guarantee recovery.